Warehouse Operations Manager - The Arc of DC

Hyattsville, Maryland, United States | Full-time


About The Arc of DC:

Our mission is to promote and protect the human rights of people with intellectual and developmental disabilities and actively support their full inclusion and participation in the community throughout their lifetimes. We envision a world where individuals with intellectual and developmental disabilities are respected for their capabilities, freely exercise their rights, and have fully inclusive opportunities for education, employment, community engagement, and to contribute to the betterment of society. The Arc of the District of Columbia is a subsidiary of The Arc of the United States. To learn more about The Arc of DC, visit http://www.arcdc.net.


Position Summary:

The Arc of the District of Columbia seeks a Warehouse Operations Manager to manage the day to day activities at its warehouse in Hyattsville, MD. The ideal candidate is a logistics and/or operations professional looking to make a difference in the lives of those with intellectual and developmental disabilities and their families. The warehouse serves as a central location for The Arc of DC’s mail, event and convention programs. In addition to managing the facility, the Warehouse Manager will provide support to our mail fulfillment and custodial team onsite.


Job Duties and Responsibilities:

  • Manages day to day workload of five full time staff at two mail fulfillment facilities in Hyattsville, MD area.
  • Manages inventory and makes suggested improvements to current inventory management system
  • Oversees receiving, storage, and distribution of all warehouse materials
  • Ensures compliance with contract requirements for mail fulfillment and storage
  • Oversees mail fulfillment team to ensure orders are accurate and packaged appropriately
  • Helps support and develop mail fulfillment team to encourage their professional growth
  • Maintains physical conditions of warehouse facility to ensure effective space utilization and organization
  • Liaise with contractors and advise on and manage warehouse renovation
  • Operates forklift
  • Completes required warehouse management reports
  • Completes weekly deliveries of packaged mail
  • Communicates with customers to ensure mail fulfillment, delivery, and storage needs/concerns are addressed
  • Maintains safety of warehouse staff, visitors, facility, and equipment and reports all safety concerns and incidents
  • Complies with federal, local, and company policies regarding mail fulfilment and warehouse management
  • Completes required training and professional development courses
  • Assists warehouse staff and ensures monthly reporting is completed accurately and on time.
  • Other duties as assigned.



  • Bachelor’s degree preferred
  • 3+ years of experience in warehouse and inventory management practices required
  • Strong people management skills with the demonstrated ability to train and mentor a team
  • Experience working with individuals with intellectual and developmental disabilities strongly preferred
  • Knowledge and experience with forklift operations and maintenance
  • Knowledge of facility management best practices, including safety protocols
  • Excellent attention to detail
  • Ability to multi-task and adjust to a varied schedule
  • Excellent communication and interpersonal skills to interface with all levels of staff.
  • Ability to operate independently and as a team member, regularly use judgment and discretion in accomplishing goals and objectives.
  • Strong skills in Microsoft and Google products.
  • CPR and First Aid certification highly desired
  • Knowledge of District of Columbia vocational rehabilitation rules and processes highly desired
  • Clean driving record and ability to drive every day between two facility locations (located 9 minutes apart)


How to Apply:

Applications are accepted online only, only those selected for interview will be contacted. To apply to this position visit https://thearc.recruiterbox.com/


The Arc is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.


When an applicant with a disability needs an accommodation to have an equal opportunity to compete for a job, they may request it orally or in writing by visiting the contact us page on the website.