Human Resources & Benefits Generalist

Washington, DC Full-time

Human Resources & Benefits Generalist

Department: Operations

Direct Supervisor: SEO Operations


Position Summary:

The Arc of the United States seeks a Human Resources Generalist to manage and coordinate the day to day human resources activities within the organization. The HR Generalist will be involved with all facets of the Human Resources function, with special attention to benefits, policies and procedures, compliance and performance management. The Generalist will be customer service focused and will ensure sound employment, orientation, and benefits practices.  This is a great opportunity for an HR professional looking to grow and advance their career by getting hands-on experience in all facets of employment and talent within a small non-profit organization.


Job Duties and Responsibilities:

  • Cradle to grave administration of all employee onboarding, offboarding and benefits programs, including conducting orientation for new hires, processing enrollments, changes and terminations and maintaining employee records.
  • Assist with processing changes in staff status such as: promotions, flexible work arrangements, FLSA status, leaves of absence, etc.
  • Communicate and collaborate with outsourced HR Director to ensure employee needs are met and contribute to overall employee culture.
  • Coordinate benefit open enrollment and maintain a strong relationship with the benefits broker.
  • Manage and maintain the HRIS to ensure consistency, accuracy and integrity of employee actions, changes and information processed in iSolved.
  • Serve as a resource to employees for questions related to HR, benefits, leave, policies and procedures within The Arc.
  • Serve as a first point of contact for employee relations matters. Collaborate with outsourced HR Director on complicated employee relations, investigations and performance issues.
  • Administer the HRIS and coordinate staff employment transactions with payroll.
  • Administer performance management and compensation programs.
  • Conduct staff trainings and orientations.
  • Serves as central clearing house for all external HR correspondence and mail.
  • Maintain and update policies and procedures to ensure compliance and efficient systems.
  • Act as liaison with third party administrators.



  • Bachelor’s degree preferred. Three to five years of relevant on the job experience.
  • Two plus years of experience in Human Resources, especially benefits and processing employee changes.
  • Excellent communication and interpersonal skills to interface with all levels of staff.
  • Professional, self-motivated, and results oriented with excellent customer service skills.
  • Ability to operate independently and as a team member, regularly use judgment and discretion in accomplishing goals and objectives.
  • Proactive with excellent problem solving skills.
  • Ability to multi-task and shift priorities in a changing environment.
  • Computer proficiency, including Word and Excel required; HR management software a plus.


How to Apply:

Applications are accepted online only. To apply to this position visit


The Arc is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.


When an applicant with a disability needs an accommodation to have an equal opportunity to compete for a job, they may request it orally or in writing (please visit the contact us page on the web;


About The Arc:

The Arc is the largest national community-based organization advocating for and serving people with intellectual and developmental disabilities and their families. We encompass all ages and more than 100 different diagnoses including autism, Down syndrome, Fragile X syndrome, and various other developmental disabilities.


With nearly 630 state and local chapters nationwide, The Arc is on the front lines to ensure that people with intellectual and developmental disabilities and their families have the support and services they need to be fully engaged in their communities. The Arc works with its federation of state and local chapters to create an impressive network of human service agencies ensuring they have the strongest civil rights advocates promoting and protecting their needs at all levels.